THOUGHTS ON BEING A GOOD TRAINER / Counselor / Supervisor

 

 

 

Good trainers should:

 

  1. Believe in and have a passion for what they are teaching.
  2. Know their material well.
  3. Use lots of metaphors explaining the materials
  4. Be willing to share their personal experiences with the topic.
  5. Have a good sense of humor about the subject and be willing to play.
  6. Talk to not at or down to the people in the class.
  7. Not get caught into one person’s issues in the class.
  8. Keep the class moving at a fast pace without loosing anyone.
  9. Find a practical application in the class’s personal life for the particular subject.  (Customer Service and using it at home, Time management and orderliness at home.  Even computer’s have life issues.)
  10. Respect everyone in the class.
  11. Lots of group activities
  12. Get the class to like and appreciate the subject when they leave.

 

 

Responses

I read those thoughts and they are excellent.  I believe what works for me is the sense of humor and actually reaching the people on their level but you have already touched on that.  I can't think of anything else.  Please have a wonderful week.  June  NY

 

I just want to comment on the importance of a good trainer and the valuable information you can obtain from a good verses a bad or even average trainer.  I think a trainer needs to be able to do all the things you mentioned, especially putting in some humor,  and keep the interest of their audience at all times.  I also think a person relates more to real life experiences rather than explanations of how to's and what not to's.  Once a person strays from the trainer, they don't normally return.  If the listeners are involved, engaged, participating, and can relate to the conversation taking place, the result is definitely better and the enthusiasm to incorporate what you learned will continue back at the office.  The excitement needs to stay with you long after the event.  I also believe the trainer should follow the KISS strategy, as not to talk over the heads of many in the audience.  If you are not able to comprehend what is being offered, or if there are not easy and short term ways to get  you there, you will not be able to utilize the concepts learned either.  And what a waste of time and effort that usually is.   I have been there before.  You don't want to leave a training with nothing or frustrated and you don't want to look at your watch during the session.

On another note, I would like to say I have attended a session of yours and you are a great trainer, very interesting (not boring) and able to keep the attention and interest of the audience.   The time went by so fast.  So why not toot your own horn!

Have a Great Day!
Tammy  NY

 

Get over yourself!! Really...

I'll have to think about the question, and try to be humble when I throw out all of my best qualities because besides you, I am the best trainer. No snoozing in my workshops. Being loud helps, but I don't think that is why people stay awake and actually take lots of notes. They are probably actually doodling and writing, "bitch" and "boring" under their pics. It would be interesting to collect everyone's notes at the end of a workshop - unannounced of course- and see what people perceived to be the learning points. Hmmm...maybe I WILL do that next week in my Job Search Workshop. Later Mr. Perfect.

Vern   CA

 

A good trainer researches the needs of those participating in the classes or workshops and then looks at the best way to share that information. The ability to remain flexible is extremely important, as we are dealing with people like you and me. Always be ready for the array of emotions that accompany individuals.

 

If the same curriculum is taught on a consistent basis, it is have the same foundation, but experience change from the new things you learn. If classes are presented to different groups, they should not be cloned versions, but varied in presentation: preventing loss of attention from the participant and burn out of the trainer.

 

Most of all, a trainer must enjoy the ability to provide enlightenment to others, but must learn from others as well. There is always another side to what you present.

 

Tony AK

 

I am an employment counselor and presently working on my masters degree in

higher education.  My goal is to teach at the community college level.

 

One of my professors at Iowa State said " No one cares what you know until

they know you care".  In my 14 years of doing workshops and classes, this

is so true.  Just wanted to pass this on.

 

Keep up the good work.  Rhonda Wittmer

Eastern Iowa Job Training

 

What makes a good trainer, counselor, supervisor?

 

·  Believe in and have a passion for what they are teaching. It will only work, if you believe in what you are teaching.

·  Know their material well. If you believe in what you are teaching, you will be educated in that area and willing deliver that knowledge to your audience.

·  Use lots of metaphors explaining the materials Paint pictures with words, so that all in your audience will be touched by what you are saying. To say one thing, in many ways is helpful.

·  Be willing to share their personal experiences with the topic. And (you) yourself.

·  Have a good sense of humor about the subject and be willing to play. Humor is a great tool for easing stress. Role playing is great, you can tell a person how to do something, but they will get a better idea and be less fearful of using whatever technique you are teaching them, if they during the workshop are allowed to use it.  Being in a group and role playing are helpful.

·  And most important, keep from ever judging a person.    [Patti McGarvey ]

 

There are a few things that I feel makes a successful presentation is when you have two people presenting.  I have provided many presentation on Social Security work incentive through our grant. ( I don't work for Social Security).  I have been fortunate to have a co presenter and we split up the info we are presenting.  People have committed on this as being a good way to break up the presentation and they enjoy seeing and hearing two people.

 

Also we entertain questions throughout our presentations and people like that.  What also makes a good trainer is one who will listen and really be there for the audience.

 

Just a few things from Alaska . Take care  David P. Berube

 

I think a trainer with a smiling, open face is also important.  As opposed to a trainer who, with his facial expression, gives off a very serious, "all-business" demeanor.  A smiling trainer appears patient and willing to answer questions the class might have.  The serious-face trainer seems like he'll get irritated by questions.  I'm not saying one has to keep a big goofy grin on his face all day, just a pleasant expression.

 

Ladd, Damien CA

 

A good trainer leads by example, providing the trainer know what he or she is doing.  You are correct,  all of these concepts can apply  to parents, counselors and supervisors. 

 

As a parent we are or should be the rock that child comes to in a time of need.  Not always knowing the answer but being there and letting that child know that they can count on you to either provide an answer or look for an answer , then see you through the situation.  A trainer should not be one that tells you the solution and then walk away with the expectation that he or she is so good and the answer you just provided has been branded, this sometimes leaves a certain amount of uncertainty in ones mind and often makes an ill impression of the trainer. 

Being a former supervisor for the State of Alaska , I found that my staff relied on me for comfort, stability and the trust that we had for one another, sometimes motherly instincts were provided.  I did not treat my staff as children and I did have all the answers but I was willing to find the answers and sometimes create solutions together. I always wanted those I was training or supervised to know that I expected questions, I expected to be needed and expected them not to know  or remember all the answers even if the answers were provided more than one time.  I believe if we as trainers brought in real life situations such as good parenting skills, good morals, sensitivity and related them to our professional training we would be awesome trainers.

 

Just wanted you to know that I was most impressed with your style of motivational speaking.  I was thinking maybe this is something I would love to do once I complete my degree in Human Services.  (October 2003) 

 

Thanks for keeping in touch.

Neci AK

 

I read over the 12 items you listed on what makes a good trainer.  I totally agree with each one and do my best to practice just that.  One thought that came to mind is, I try to get to know the audience and be aware of the different personalities and their knowledge of the subject so that I can relate to each one at their level.  Respect everyone in the class is number one for me. 

 

Regarding the qualities that make a good trainer / instructor / group leader, well here goes. A good trainer, instructor, or group leader sets the tone of the class or meeting. I believe it is important to have introductions of everyone and including the leader to break the ice, just a five minute intro, such as name, what your job is and why you are in attendance. I believe it is very important to be respectful of each member and be time conscious because everyone's time is valuable.  Therefore, I believe timeliness is important. I am currently facilitating a group and I need to pay attention to group dynamics. Some examples include: Listen attentively, Paraphrase for understanding, Support and affirm comments, Clarify any misunderstandings, Focus on the topic, and Direct in a non-threatening way to encourage everyone to participate. I also need to be
faithful to the following leadership skills: 
* Be sensitive to the needs of everyone.
* Challenge everyone to growth.
* Set the stage for growth.
* Be a servant leader, not someone who controls.
* Be open and flexible.
* Celebrate.

These are my thoughts on the good qualities and skills for a good leader. By the way, my group is growing. I hope that means I am on the right track. Thanks and may you have a great week! Anita Oaxaca, Project Manager CA

 

 

We just had some wonderful training in our agency, the best in a very long time, and the trainer had all those qualities you list. It is so funny!, because it was like seeing all the comments I have been making about this trainer in writing. The one thing I would add is that the trainer could use a lot of patience! I was one of the ones that missed this, thank you for re-sending it! OC CA

 

When I was teaching at one of the local community colleges I would let the students know that I would probably learn more in the class than they would and of course I would get some strange looks! With the abundance of life experiences, cultural influences, varied work histories and personalities galore I was in a position to become a sponge and soak it all up. Doing this helped me develop more insight and become a better teacher.

Sharing personal experiences can be very beneficial if it is done in such a way that it is perceived as a genuine act of self disclosure. Not that I'm into shock value, but when I would disclose some extraordinary life events people took me off the "professor" pedestal and the rapport blossomed. Laughing at ourselves and being silly in class is a great ingredient for success too. We learn faster when our brains are oxygenated and laughter certainly does that!!
Have a great week –
Sandy

 

A good sense of humor does not mean you have to be a "stand up" comic or a great "Joke Teller"...it's great if you have that talent, but it's more important that you have humor in the sense that you don't take yourself or the subject matter too seriously. 

Bill Ward MA

 

I wanted to respond to your question about what makes a good supervisor (even though you asked what makes a good trainer.)  I believe a good supervisor doesn't CARE that they are in a supervisory role (no power trips). In fact, the best supervisor I have ever had, didn't particularly WANT to be the supervisor.  I prefer a supervisor who will let me know what needs to be done and then will let me do my job.  I expect that they will follow through with what they say, do things like start meetings on time, act as they would like us to act (no 'do as I say, not as I do'), be accessible.... Anonymous

 

To me a good trainer is someone who can hold my interest and someone who has real knowledge of what they are training you in. Also someone who is willing to go a little extra if a person is having problems understanding the topic of what you are training. I attended a training of your in Columbus , Ohio and thought you were excellent. You kept my interest you added humor to it and I really felt that I had learned something new. This topic is important to me because I get so frustrated at times. My daughter has a learning disability and she has had some good teachers, but then she has had some that just don't want to deal with her. So a good trainer to me is someone who can present their topic in a way that can be understood. Norma Boyer