Department:

TEAM WORK/ CONTINUOUS IMPROVEMENT

I strongly disagree

I disagree

I agree

I strongly agree

My department works well as a team

My department is productive

My department does high quality work

I enjoy working with my department

My department has enough people to do the right job.

There is good communication throughout my department

Associates carry their fair share of the work load in this department

There is a high degree of respect and trust among people in my department

In general, this department is better to work for than it was a year ago.

Customer Focus

I strongly disagree

I disagree

I agree

I strongly agree

I am provided opportunities to discuss how we can improve our work methods.

I am encouraged to be innovative in solving problems.

I am encouraged by my supervisor to make customer service a priority.

The organization promotes cooperation between departments.

Empowerment

I strongly disagree

I disagree

I agree

I strongly agree

I am given the freedom to independently complete routine work.

I receive the support necessary to do my job.

Leadership

I strongly disagree

I disagree

I agree

I strongly agree

I am asked for input before the department makes decisions that affect my job.

My supervisor knows how well I am performing my job.

I am encouraged to have high standards of performance.

My supervisor communicates what is expected of me on my job.

I routinely get enough feedback on how I am performing my joy

My supervisor gives me credit and praise for work well done.

My supervisor is fair with his/her employees

I am treated with respect.

My concerns are promptly addressed by my supervisor

My supervisor performs his/her job well.

Department projects are clearly communicated.

discipline issues are handled fairly.

My Supervisor discusses problems openly, candidly and constructively.

I am informed about Organization issues.

My supervisor communicates department goals and objectives

I receive the training I need to do my job well.

I am proud to be working for this Organization

I am provided the necessary equipment to do my job.

My Office space is environmentally healthy.

I believe my work space is adequate.

I believe that the Organization will act on the results of this survey.

I believe the Manager is doing his job to support me.

I believe the Assistant Manager is doing his/ her job to support me.

I believe the Board of Directors are doing their job to support me.

In comparison to the other department, I feel that my department is treated fairly.